Director of Residential Services - Ultra-Luxury Hotel
Client of MGR Management Consulting
Employer Active
Posted 5 hrs ago
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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead a Bespoke Living Experience for Discerning Residents
Our client, a globally recognized ultra-luxury hotel brand, is seeking a Director of Residential Services to oversee the private residence component of their iconic Dubai property. This role is distinct from traditional hotel management, focusing on creating a seamless, highly personalized, and discreet lifestyle for high-net-worth individuals and families who call the residence home.
Key Responsibilities:
- Develop and execute a visionary strategy for residential services, ensuring an unparalleled level of personalized service that exceeds the expectations of permanent residents.
- Lead, mentor, and inspire a dedicated team of residential butlers, concierges, and housekeeping staff, fostering a culture of absolute discretion and proactive service.
- Act as the primary point of contact for residents, building deep, trusting relationships and understanding their unique preferences to anticipate needs and curate bespoke experiences.
- Manage the operational and financial performance of the residential division, including budgeting, forecasting, and P&L management.
- Collaborate with security to ensure the highest levels of privacy and safety for all residents and their property.
- Coordinate with third-party vendors, real estate partners, and internal hotel departments to deliver flawless move-in/out experiences and ongoing facility management.
What Our Client Offers:
- A highly competitive, tax-free salary package.
- High-end residential accommodation.
- Annual flight allowance and comprehensive medical insurance.
- The opportunity to work with an exclusive clientele in one of Dubai's most prestigious addresses.
We appreciate all applicants; however, only those selected for an interview will be contacted.
Desired Candidate Profile
Who You Are (Qualifications & Requirements):
- Minimum of 8-10 years of experience in butler services, private villa management, or residential services within ultra-luxury hotels or private estate management.
- Proven track record of managing long-term relationships with UHNWI clients with utmost discretion and professionalism.
- Exceptional leadership and emotional intelligence, with the ability to empower a team to deliver impeccable service.
- Strong financial and operational acumen.
- Impeccable personal presentation and exceptional communication skills.
- Fluency in English is required; additional languages (Arabic, Russian, Mandarin) are a significant advantage.
Company Industry
Department / Functional Area
Keywords
- Director Of Residential Services - Ultra-Luxury Hotel
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Client of MGR Management Consulting
Our client, a globally recognized ultra-luxury hotel brand, is seeking a Director of Residential Services to oversee the private residence component of their iconic Dubai property.