DMC Key Account Executive

Sela Holding Group

Sales & Business Development

Support the identification of new MICE business opportunities across key source markets.

Assist in preparing RFP responses, proposals, and client presentations for MICE programs.

Maintain and update the MICE sales pipeline and CRM system to track opportunities and client activity.

Support participation in trade shows, sales missions, and networking events representing the DMC.

Conduct research and market analysis to identify new potential markets, B2B clients for increased market penetration and competitor activities.

Client Account Support

Assist in managing relationships with existing MICE accounts to support retention and repeat business.

Coordinate communication between clients and internal departments to ensure smooth proposal devel- opment and operations.

Support the preparation of Account Development Plans (ADPs) for key clients.

MICE Proposal Development

Coordinate with product, procurement, and operations teams to develop creative MICE programs and itineraries.

Assist with pricing preparation and proposal documentation aligned with company pricing guidelines.

Ensure proposals meet the 24/48 response standard where applicable.

Operational Coordination

Work closely with the operations team to ensure confirmed MICE programs are delivered according to company standards.

Assist with pre-arrival preparation, supplier confirmations, and program coordination where required.

Market Intelligence

Conduct market research to identify emerging MICE trends, new clients, and competitor activity.

Support the commercial team with data insights and reports to inform business decisions.

Reporting & CRM Maintain accurate records of client activity, proposals, and pipeline status in CRM. Prepare basic sales reports and performance tracking for the commercial team