Doorman Queen Elizabeth II

Accor Group

Job Title
Doorman Queen Elizabeth II Hotel Dubai UAE
Job Description
Doorman Queen Elizabeth II Hotel Dubai UAE

Position Overview
The Queen Elizabeth II Hotel in Dubai is hiring a Doorman to welcome and assist guests upon arrival and departure, ensuring a warm, professional, and safe experience. The role requires excellent guest service skills, attention to detail, and the ability to coordinate with concierge, security, and bell staff to maintain smooth operations at the hotel entrance.

Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time

Core Duties

* Greet guests at the entrance and assist in and out of vehicles courteously
* Provide extra care to children, elderly, and guests with special needs
* Stay updated on hotel facilities, promotions, and city events to share accurate information with guests
* Direct driveway traffic to maintain safety and efficiency at the hotel entrance
* Coordinate with security to ensure compliance with safety procedures
* Handle guest luggage promptly and with safe handling techniques
* Assist bell staff by retrieving or loading guest belongings as required
* Transport luggage and packages to the hotel lobby using bell carts when necessary
* Respond positively to guest inquiries and resolve concerns professionally
* Follow hotel policies, procedures, and safety standards at all times
* Record and report lost and found items
* Perform additional duties assigned by supervisors or management

Candidate Profile

* Previous hospitality experience preferred but not mandatory
* Strong passion for guest service and delivering warm, memorable experiences
* Excellent interpersonal, communication, and presentation skills
* Reliable, responsible, and able to stay calm under pressure
* Well-organized with strong problem-solving abilities
* Team player with the ability to collaborate across departments
* Flexible and able to adapt to guest needs with a courteous approach