Duty Manager - Food Section

Client of Talentmate

Responsibilities

• Oversee the daily operations of the food section to ensure seamless service.
• Manage and motivate team members to achieve sales and service objectives.
• Ensure all health and safety regulations are strictly followed throughout the section.
• Coordinate with supply chain management to guarantee stock levels meet demand.
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Implement merchandising standards for the food section to enhance customer engagement.
• Utilize sales reports and data analytics to drive performance improvements.
• Train and develop staff on new policies, procedures, and systems regularly.
• Ensure all food products meet quality and presentation standards set by the organization.
• Plan and execute promotional activities to increase footfall and sales revenue.
• Conduct regular audits to ensure compliance with organizational and industry standards.
• Monitor financial performance and make recommendations for budget improvements.

Requirements

• Proven experience in a similar managerial role within the food industry is essential.
• Strong leadership and team management skills are necessary for success.
• Excellent communication skills, both verbal and written, are required.
• Ability to handle high-pressure situations with professionalism and ease.
• Good understanding of food safety regulations and compliance requirements.
• Proficiency in using inventory management and budgeting software tools.
• A degree in Hospitality Management or a related field is preferred.