E-commerce, Social Media & Customer Service Coordinator

Confidential Company

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Business Administration(Management), Bachelor of Arts(Communication, PR/Advertising), MBA/PG Diploma in Business Mgmt(Marketing)

Nationality

Indian

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

· Manage and update including product listings, order tracking, and inventory coordination via Odoo ERP.

· Promote products across social media platforms (Instagram, Facebook, TikTok, etc.) with engaging content and campaigns.

· Respond to customer inquiries via chat, email, and social media with professionalism and speed.

· Monitor website performance, customer feedback, and social media analytics.

· Create and manage content for digital screens in retail stores, using AI tools to generate visuals and advertisements.

· Collaborate with internal teams to align marketing efforts and customer service standards.

Requirements

· Experience in e-commerce operations and social media marketing.

· Strong customer service skills and excellent written communication.

· Familiarity with Odoo or similar ERP systems.

· Basic understanding of AI tools for content generation (e.g., Canva AI, ChatGPT, Midjourney).

· Ability to work independently and manage multiple tasks.

· Fluent in English; additional languages (Arabic, Hindi) are a plus.

Preferred Skills

· Knowledge of digital advertising (Meta Ads, Google Ads).

· Graphic design or video editing experience.

Experience with WhatsApp Business and

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Online Marketing & Customer Care Representative
  • Content Creation
  • Online Advertising
  • Customer Service
  • Social Media & Customer Engagement Coordinator
  • Digital Marketing
  • Social Media Marketing
  • Customer Experience Coordinator
  • E-commerce Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Confidential Company

Similar Jobs

Admin Officer / Admin Assistant

Confidential Company

  • 2 - 4 Years
  • Dubai - United Arab Emirates (UAE)

Admin / Office Assistant

Aglt Trading Llc

  • 0 - 1 Year
  • Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Social Media Marketing Manager

Khushboo Jewles

  • 1 - 5 Years
  • Dubai - United Arab Emirates (UAE)
View All