End User Support Engineer

CMC Markets

Employer Active

Posted 6 hrs ago

Experience

1 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

At CMC Markets, our End User Support team delivers exceptional internal IT service across our global business. We're looking for a proactive and customer-focused End User Support Specialist to join us in Dubai. In this varied role, you'll provide 1st and 2nd line support to colleagues across desktop, laptop, and mobile devices, managing requests via chat, email, phone, and face-to-face. You'll also support AV and video conferencing, handle onboarding and offboarding, and work closely with teams in London and Sydney to maintain our high service standards.

What you'll bring:

  • Strong knowledge of Windows environments, Exchange, and MS Teams
  • Excellent communication and multitasking skills
  • A genuine passion for technology and customer service

Nice to have:

  • Experience in ITIL or multi-tiered support environments
  • Knowledge of modern AV or Mac (JAMF) support

Desired Candidate Profile

Strong knowledge of Windows environments, Exchange, and MS Teams. Excellent communication and multitasking skills. A genuine passion for technology and customer service. Experience in ITIL or multi-tiered support environments. Knowledge of modern AV or Mac (JAMF) support

Company Industry

Department / Functional Area

Keywords

  • End User Support Engineer

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CMC Markets

At CMC Markets, our End User Support team delivers exceptional internal IT service across our global business.

https://www.efinancialcareers.com/jobs-United_Arab_Emirates-Dubai-End_User_Support_Engineer.id23393790