EOI SAP Solution Manager
DXC Technology
Employer Active
Posted 8 hrs ago
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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Process & Technical Knowledge
- Solution Documentation and Business Process Monitoring.
- Change Request Management (ChaRM).
- Test Suite Management.
- IT Service Management (ITSM).
System & Landscape Monitoring
- End-to-End Root Cause Analysis.
- Technical Monitoring (System, DB, Host, Interface).
- EarlyWatch Alerts and reports.
- Custom dashboards and KPIs.
Operations Control
- Job Scheduling Management (JSM).
- Interface and Data Consistency Monitoring.
- Business Process Analytics.
- Central Technical Administration.
Security & Compliance
- Audit Management and system trace capabilities.
- Integration with SAP GRC for change control.
- Proactive risk & vulnerability monitoring.
Projects & Upgrades
- SolMan system setup, configuration, and upgrades (7.2 and beyond).
- Integration with SAP Cloud ALM / Focused Build / Focused Insights.
- System landscape readiness for RISE with SAP and hybrid models.
Key Responsibilities
- Lead the setup, configuration, and management of SAP Solution Manager modules.
- Define and maintain system monitoring strategy across SAP and non-SAP systems.
- Manage Change Request Management (ChaRM) process and governance.
- Ensure incident, problem, and service request management via ITSM.
- Drive test automation and test management using SolMan Test Suite.
- Monitor and optimize interfaces, batch jobs, and end-to-end processes.
- Provide early warning and predictive monitoring to reduce system downtime.
- Collaborate with Basis, Functional, and Security teams for integrated operations.
- Implement reports, KPIs, and dashboards for program governance.
- Ensure SolMan compliance with audit and security requirements.
- Support cutover, go-live readiness, and hypercare monitoring.
Desired Candidate Profile
Education & Certifications
- Bachelor s degree in Information Technology, Computer Science, or equivalent.
- SAP Certified in SAP Solution Manager 7.2 or SAP Cloud ALM.
Experience
- 7+ years of experience in SAP Solution Manager implementation & operations.
- Strong experience with ChaRM, ITSM, Monitoring, and Test Suite.
- Experience in SolMan upgrades, Focused Build, and Cloud ALM migration.
- Hands-on in Root Cause Analysis, System Monitoring, and EarlyWatch Alerts.
- Experience with RISE with SAP or hybrid cloud deployments preferred.
Technical Skills
- Deep expertise in Solution Manager 7.2 configuration and operations.
- Knowledge of HANA DB, Basis administration, and technical integration.
- Familiarity with automation tools (CBTA, Tricentis integration).
- Strong understanding of ALM best practices and ITIL processes.
Soft Skills
- Strong leadership and governance skills.
- Effective collaboration across business, functional, and technical teams.
- Strong documentation and reporting skills.
- Ability to anticipate risks and implement proactive monitoring strategies.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- EOI SAP Solution Manager
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DXC Technology
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive./p>