ITSM Jobs in Egypt

• 4 - 9 Years
• Giza - Egypt

Drive design and implementation of IT Service Management platforms, requiring expertise in BMC Remedy, programming skills, and ITIL practices.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 2 - 7 Years
• Cairo - Egypt

Develop and customize the ServiceNow platform, collaborate with teams, write efficient code, and ensure software quality while possessing strong problem-solving skills.

• 4 - 10 Years
• Egypt - Egypt

Responsible for implementing and administering ServiceNow Customer Service Management, optimizing workflows, managing integrations, and enhancing customer experience.

• 5 - 10 Years
• Cairo - Egypt

Gather and analyze business requirements for ITSM processes in ServiceNow, collaborate with stakeholders, and support implementation and continuous improvement.

• 5 - 10 Years
• Egypt - Egypt

Key Responsibilities: Assess and enhance existing ITSM processes and governance structures Design and implement IT operating models aligned with business strategy Lead or suppor...

• 5 - 7 Years
• Egypt - Egypt

Oversee incident management for cloud services, coordinate teams, ensure timely resolution, and drive continuous improvement with strong ITIL and cloud knowledge.

• 10 - 15 Years
• Egypt - Egypt

Lead complex digital transformation initiatives, implement enterprise architecture, and enhance cybersecurity while collaborating with cross-functional teams in a technology con...

• 12 - 18 Years
• Cairo - Egypt

Conduct assessments of datacentre infrastructure, design hybrid cloud solutions, and provide expert advice on transformation strategies and emerging technologies.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 5 - 7 Years
• Egypt - Egypt

Resolve technical issues in Microsoft 365, Azure, and Windows Server while mentoring engineers and collaborating on system improvements.

• 7 - 15 Years
• Egypt - Egypt

Design, develop, and maintain automated test suites while performing functional testing on ServiceNow applications, requiring strong test automation and collaboration skills.

• 5 - 7 Years
• Egypt - Egypt

Design and implement integration solutions, optimize technology infrastructure, mentor team members, and uphold professional standards in enterprise architecture.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 4 - 5 Years
• Cairo - Egypt

Design and implement architectural solutions, optimize technology infrastructure, and ensure alignment with business strategies while fostering collaboration and continuous lear...

• 1 - 7 Years
• Cairo - Egypt

Lead client-centric solutions through effective communication, competitive analysis, and financial modeling while managing stakeholders and ensuring deliverability.