ITSM Jobs in Egypt

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 5 - 10 Years
• Cairo - Egypt

Gather and analyze business requirements for ITSM processes in ServiceNow, collaborate with stakeholders, and support implementation and continuous improvement.

• 5 - 10 Years
• Cairo - Egypt

Lead design and implementation of ServiceNow solutions, manage integrations, apply ITIL principles, and mentor teams with strong ServiceNow and ITIL expertise.

• 4 - 10 Years
• Egypt - Egypt

Responsible for implementing and administering ServiceNow Customer Service Management, optimizing workflows, managing integrations, and enhancing customer experience.

• 1 - 5 Years
• Egypt - Egypt

Provide technical support, troubleshoot incidents, and manage escalations in a 24/7 environment; requires strong communication skills in German and English.

• 5 - 7 Years
• Egypt - Egypt

Oversee incident management for cloud services, coordinate teams, ensure timely resolution, and drive continuous improvement with strong ITIL and cloud knowledge.

• 2 - 7 Years
• Cairo - Egypt

Develop and customize the ServiceNow platform, collaborate with teams, write efficient code, and ensure software quality while possessing strong problem-solving skills.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 5 - 7 Years
• Egypt - Egypt

Resolve technical issues in Microsoft 365, Azure, and Windows Server while mentoring engineers and collaborating on system improvements.

• 5 - 10 Years
• Egypt - Egypt

Lead design and implementation of ServiceNow solutions, requiring expertise in ITSM, HRSD, ITOM, and ITIL, with strong communication and project management skills.

• 5 - 10 Years
• Egypt - Egypt

Key Responsibilities: Assess and enhance existing ITSM processes and governance structures Design and implement IT operating models aligned with business strategy Lead or suppor...

• 10 - 15 Years
• Egypt - Egypt

Lead digital transformation initiatives, implement enterprise architecture, manage ERP projects, and enhance cybersecurity while collaborating with cross-functional teams.

• 3 - 8 Years
• Cairo - Egypt

Provide technical support for end users, manage incidents, and ensure service quality across various platforms, requiring strong troubleshooting and collaboration skills.

• 12 - 18 Years
• Cairo - Egypt

Conduct assessments of datacentre infrastructure, design hybrid cloud solutions, and provide expert advice on transformation strategies and emerging technologies.

• 7 - 15 Years
• Egypt - Egypt

Design, develop, and maintain automated test suites while performing functional testing on ServiceNow applications, requiring strong test automation and collaboration skills.

• 5 - 7 Years
• Egypt - Egypt

Design and implement integration solutions, optimize technology infrastructure, mentor team members, and uphold professional standards in enterprise architecture.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 4 - 5 Years
• Cairo - Egypt

Design and implement architectural solutions, optimize technology infrastructure, and ensure alignment with business strategies while fostering collaboration and continuous lear...

• 8 - 14 Years
• Cairo - Egypt

Ensure smooth go-live and transition into operations with strong planning, coordination, and risk management skills in digital platforms and ITSM processes.

• 1 - 7 Years
• Cairo - Egypt

Lead client-centric solutions through effective communication, competitive analysis, and financial modeling while managing stakeholders and ensuring deliverability.