ERP Administrator Role in Mangalore
Confidential Company
Posted 30+ days ago
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Education
Bachelor of Technology/Engineering(Computers), Masters in Computer Application(Computers)
Nationality
Indian
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
ERP Administration & Support
Provide day-to-day ERP support to users across departments
Manage user access, roles, permissions, and system configurations
Troubleshoot ERP issues and coordinate with vendors for advanced support
Assist in ERP module enhancements, upgrades, testing, and rollout
Develop and maintain reports, dashboards, and workflows within the ERP
AI Tools & Automation
Support implementation of AI-driven tools for productivity enhancement (e.g., chatbots, automation scripts, predictive analytics)
Assist in data collection, cleaning, and preparation for AI projects
Identify opportunities for process automation using AI/RPA
Work closely with the IT Manager to evaluate AI solutions and pilot new technologies
IT Infrastructure & Technical Support
Provide 1st & 2nd level support for hardware, software, networking, printers, and servers
Monitor system performance and troubleshoot issues proactively
Support setup of workstations, email accounts, antivirus, firewall rules, and backup systems
Coordinate with vendors for IT equipment procurement and services
Data Management & Security
Ensure data integrity and security across ERP and connected systems
Assist in implementing and monitoring IT policies, cybersecurity measures, and best practices
Maintain database backups, logs, and system audit trails
Support implementation of disaster recovery and business continuity plans
Digital Transformation & Process Improvement
Participate in IT and business improvement projects
Document business requirements and coordinate with internal teams for system enhancements
Provide training to employees on ERP modules, AI tools, and IT guidelines
Research emerging technologies to support company digital roadmap
Desired Candidate Profile
Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
2–8 years of experience as an IT Engineer, Systems Support Engineer, or ERP Support Engineer
Hands-on experience with ERP systems (ERP Next, Tally Prime, or similar)
Exposure to AI tools, automation platforms, or analytics solutions
Experience with UAE-based IT infrastructure and system support is preferred
Employment Type
- Full Time
Company Industry
- Engineering Design & Consulting
Department / Functional Area
- ERP
- CRM (IT Software)
Keywords
- ERP Specialist
- Process Automation
- ERP Analyst
- ERP IT Administrator
- ERP Application Administrator
- System Administration
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Confidential Company
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