Escalation Management Jobs in Dubai

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service team to enhance operational efficiency, manage escalated complaints, and drive customer satisfaction using data-driven decision making.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 8 - 13 Years
• Dubai - United Arab Emirates

Lead product iterations and advertising strategies, drive adoption through collaboration, and develop compelling messaging for effective market engagement.

• 5 - 10 Years
• Dubai - United Arab Emirates

The role involves technical stakeholder engagement, partner onboarding, issue resolution, performance monitoring, and project delivery in a digital telco environment.

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for driving value realization, collaborating across teams, and supporting scalable adoption of Cognite Data Fusion for strategic customers.

• 5 - 15 Years
• Dubai - United Arab Emirates

Lead strategic IT transformation and governance, drive process excellence, and manage stakeholder engagement in an SAP environment with strong leadership skills.

• 2 - 4 Years
• Dubai - United Arab Emirates

The role involves financial analysis, budgeting, performance management, and strategic alignment, requiring strong analytical and communication skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage critical production outages, provide technical support, analyze system architecture, and ensure production quality while collaborating with teams.

• 3 - 4 Years
• Dubai - United Arab Emirates

The role involves overseeing customer service operations, implementing policies, training staff, and enhancing customer satisfaction through effective communication and problem-...

• 3 - 7 Years
• Dubai - United Arab Emirates

Oversee large venue reservations, lead a customer service team, enhance revenue through collaboration, and resolve guest issues with professionalism.

• 0 - 6 Years
• Abu Dhabi , Dubai , Fujairah - United Arab Emirates (UAE)

Lead customer service team to enhance customer satisfaction, implement policies, analyze metrics, and manage complaints while fostering strong client relationships.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage order entries, enhance customer satisfaction, and collaborate across departments while utilizing ERP systems and demonstrating project management skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

Develop customer service policies, lead a team, resolve issues, and enhance service delivery while ensuring alignment with business objectives.

• 3 - 4 Years
• Dubai - United Arab Emirates

Lead customer service operations, develop policies, train staff, resolve complaints, and enhance customer satisfaction through effective communication and problem-solving.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage client instructions, maintain document records, resolve service issues, support lead generation, and ensure effective client servicing.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.