Executive Housekeeper

Client of Bali Jobs Recruitment

Operational Ownership

• Coordinates with front office to ensure that rooms are serviced and turned down according to guest requirements and vacant rooms are cleaned for new arrivals.
• Monitors the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
• Maintains systems to be able to handle day to day guest requests quickly and efficiently.
• Ensures host uniforms are in good condition and laundered as per resort standards.
• Ensures guest laundry is laundered and delivered as per resort standards, and guests are billed accordingly.
• Ensures all hotel linen is in good condition and laundered as per resort standards.
• Monitors the standard of work carried out by contractors engaged by the resort to ensure that it meets the agreed quality.
• Directs and co-ordinates the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.
• Administers the resorts Lost and Found system.
• Maintains efficient administration within the department preparing and submitting operational reports on time.
• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with resort colleagues.
• Stays current with developments in the field of Housekeeping, and makes appropriate suggestions and recommendations to the General Manager.

em>Financial Performance/em>

• Maintains par stocks for all housekeeping operating equipment and supplies and re-orders as required.
• Prepares, monitors and controls the resorts annual Housekeeping budget.
• Oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations

em>People Management/em>

• Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
• Directs and co-ordinates all subordinate housekeeping hosts to ensure that all day to day operational matters are handled on time and that guest expectation are met.
• Ensures that hosts are selected, trained, evaluated and rewarded in compliance with existing host management system.
• Coaches, counsels, disciplines and develops subordinate hosts.