Executive Secretary

Dallah Health

Organizational Accountabilities:

• Ensure work is performed based on approved policies, processes, procedures, and instructions
• Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement
• Ensure day-to-day activities are properly performed in line with policies and procedures
• Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner

Functional Accountabilities:

• Manage calendars, schedule appointments and meetings, and send timely reminders.
• Arrange travel and logistics for internal and external engagements.
• Draft, edit, and format official correspondence, letters, memos, and reports in Arabic and English.
• Maintain confidentiality and handle sensitive documents appropriately.
• Prepare agendas, presentations, and meeting materials.
• Screen and route phone calls and emails; respond or escalate as needed.
• Welcome visitors, manage inquiries, and ensure professional representation.
• Organize meetings and events, including logistics, invitations, minutes, and follow-up on action items.
• Maintain database of decisions and tasks from executive meetings.
• Create and manage efficient filing systems (electronic and physical).
• Handle mailing, office supplies, and general administrative workflows.
• Assist in implementing departmental policies and procedures (e.g. safety, quality, privacy).
• Participate in data collection and performance indicator tracking. Sabbar+2
• Undertake tasks as assigned by executive leadership, such as preparing briefs, following u/span> p tasks, or coordinating inter-departmental communications.