Export Sales Executive Wisterra Project Management

1. Export Lead Management & Conversion

• Handle international enquiries received through websites, trade portals, exhibitions, and referrals

• Qualify leads based on country, application requirement, order volume, and commercial feasibility

• Convert qualified enquiries into RFQs, samples, product trials, and confirmed export orders.

• Achieve assigned export sales targets and conversion metrics

2. International Customer Communication

• Communicate with overseas customers through emails, calls, and virtual meetings

• Understand customer technical specifications and commercial expectations

• Present company's product capabilities, certifications, and export strengths

• Build strong relationships with prospective and existing international customers

3. Quotation Preparation & Order Closure

• Coordinate with internal costing and technical teams to prepare export quotations

• Share quotations including Incoterms, MOQ, pricing, lead times, and payment terms

• Conduct continuous follow-ups to close orders and obtain purchase confirmations

• Support negotiation discussions within defined commercial guidelines

4. Export Pipeline & Follow-Up Management

• Maintain export enquiry tracking sheets and pipeline reports

• Ensure timely response to customer queries, RFQs, and technical clarifications

• Monitor lead ageing and implement follow-up strategies to improve conversion ratios

• Maintain CRM or internal tracking tools for export enquiries

5. Order Handover & Coordination

• Ensure commercial and technical details are clearly confirmed before order handover

• Coordinate with documentation, logistics, and production teams for smooth order processing

• Share complete order specifications to avoid shipment or documentation errors

6. Market Feedback & Reporting

• Capture feedback on pricing trends, competitor offerings, and customer expectations

• Share market intelligence with export sales and management teams

• Prepare periodic reports on lead conversion, order value, and customer acquisition