Exports Supervisor - Africa & Trading

Kraft Heinz Company

Responsibilities:

• Prepare and introduce the monthly export forecast, providing visibility to freight forwarders and shipping lines.

• Collaborate with procurement to prepare lane pricing and mitigate budget risks.

• Engage in discussions with demand and supply teams to ensure alignment and effective planning.

• Develop and implement the actual monthly export loading plan.

• Coordinate cross-booking exports (trade) from all factories worldwide to our destinations.

• Communicate effectively with documentation and customs teams to ensure compliance with regulatory requirements.

• Review and execute letters of credit (LCs) with finance.

• Manage air freight shipments and exports from all sources.

• Handle finished goods importation from all sources.

• Respond to forwarder and affiliate requests in a timely and professional manner.

• Conduct pre-loading inspections for export shipments.

• Facilitate internal communications with warehouse teams.

• Develop and implement testing and sampling protocols for special orders.

• Prepare and report all export figures, including key performance indicators (KPIs).

• Collaborate with quality departments to resolve customer claims.

• Coordinate with sales teams to prioritize shipments and meet customer needs.