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Experience
2 - 4 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Build and maintain strong relationships with customers by delivering exceptional service. Ensure effective communication with customers to understand their needs and provide tailored recommendations that enhance customer experience.
Coordinate with external agencies and partners to facilitate joint marketing efforts aimed at increasing tourism and driving foot traffic to the store. Work with local tourism boards and organizations to identify and implement promotional strategies.
Actively contribute to developing and managing corporate deals, including offering special pricing or services to corporate clients. Assist with establishing partnerships with businesses and organizations to secure repeat customer traffic and long-term relationships.
Greet and serve walk-in customers with a high level of product knowledge and attentiveness, ensuring they make informed purchase decisions. Provide expert advice on product features, benefits, and usage.
Maintain cleanliness and hygiene standards in all areas of the store, ensuring a safe and welcoming shopping environment for all customers.
Participate in the opening and closing duties in compliance with company policies and procedures, ensuring smooth daily operations.
Ensure all display areas are clean, fully stocked, and visually appealing to engage customers and drive sales.
Handle the checkout process by accurately processing cash and electronic payments, ensuring compliance with company policies.
Address customer inquiries, complaints, and requests in a professional manner. Escalate complex issues to management when necessary.
Implement strategies for acquiring and retaining new customer segments by utilizing targeted marketing efforts and communication tools, ensuring customer loyalty and satisfaction.
Analyze customer feedback and sales data, sharing insights with the team to refine service offerings and meet evolving customer demands.
Ensure seamless communication of operational details to the team, facilitating efficient handovers and maintaining an organized workflow.
Desired Candidate Profile
Fluency in English and Mandarin.
Fluency in Arabic is a plus.
Bachelor s degree in Business Administration, or a related field.
Two to four years of experience in a similar role.
b>Customer Focus /b>
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
b>Plans and Aligns /b>
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
b>Collaborates /b>
Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
b>Communicates Effectively /b>
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
b>Situational Adaptability /b>
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.
Company Industry
Department / Functional Area
Keywords
- F&B Sales Advisor
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Azadea
b>ABOUT THE COMPANY /b> AZADEA Group is aspan> premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. /span> The Azadea Group is a premier lifestyle retail company that owns and operates more than 55 leading international franchise concepts across the Middle East and Africa. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods and multimedia._x000D_ With over 12,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 13 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.
https://azadea.taleo.net/careersection/azadea/jobdetail.ftl?job=131725&lang=en