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Job Description
Roles & Responsibilities
Service Attendant is a support role which ensures smooth running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest comfort is guaranteed at all times. A high degree of product knowledge is necessary in order to recommend confidently and up-sell the various products on offer.
Your day-to-day work:
- Welcome, interact and communicate with guests & colleagues in a courteous, friendly and clear manner
- Take, prepare and serve guest orders with accuracy while promoting and up selling all products, focuses on maximizing sales in order to drive sales and meet outlets targets
- Liaise with the kitchen and bar team to ensure timely service while ensuring the guests meet minimum age requirements for consumption of alcoholic beverages
- Clear and clean tables as soon as it is apparent that guests have finished their meals professionally
- Maintain stock, accurately handle point-of sale transactions, maintain cleanliness of outlet always
- Ensure that company Health and Safety policies are followed and adhered to, train all new team members
Desired Candidate Profile
Education and Experience:
- Ideally your background will be from the hotel/F&B industry, and worked as a Service Attendant for a minimum of 1 year in a 3-star or above category hotel.
- Fluent English is a must and other languages would be an advantage.
Company Industry
Department / Functional Area
Keywords
- F&B Service Attendant
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