Facility Manager

JOUD Coffee

We are looking for a capable, hands-on Facility Manager to oversee the maintenance, safety, functionality, and presentation of our outlets and support facilities.

This is a high-ownership role for someone who can keep multiple sites running properly, solve problems quickly, manage vendors firmly, and maintain strong standards across the business. You will play a key role in reducing downtime, controlling repair and maintenance costs, and ensuring our locations remain safe, operational, and well maintained at all times.

Key Responsibilities

Oversee day-to-day facility management across all assigned locations

Plan and manage preventive maintenance for HVAC, electrical, plumbing, civil works, kitchen equipment, and general site assets

Respond quickly to urgent maintenance issues and operational breakdowns

Identify recurring issues and drive permanent corrective action

Conduct routine site inspections and ensure issues are closed properly and on time

Manage maintenance contractors and service providers, including quotations, scope of work, timelines, quality, and performance

Ensure all facilities meet required safety, maintenance, and operational standards

Track maintenance costs and recommend practical ways to improve efficiency and reduce unnecessary spend

Maintain asset records, maintenance logs, service history, warranties, and supporting documentation

Support store openings, refurbishments, closures, and facility improvement projects

Work closely with operations and internal stakeholders to protect site standards and minimize disruption to the business

Requirements

5+ years of experience in facilities or maintenance management

Strong experience in hospitality, retail, F&B, or multi-site operations preferred

Strong technical understanding of general building systems and maintenance planning

Experience managing vendors and contractors across multiple locations

Good commercial awareness and cost control discipline

Strong organizational skills and follow-through

Practical, proactive, and solutions-driven approach

Able to work well under pressure and manage competing priorities

Strong communication skills in English; Arabic is an advantage

UAE driving license preferred

What success looks like in this role

Sites are well maintained, safe, and operational

Maintenance issues are resolved quickly and properly

Repeat breakdowns are reduced

Preventive maintenance is completed consistently

Vendors are managed firmly and effectively

Repair and maintenance costs are controlled without compromising standards