female Sales Officer

Confidential Company

Main Duties and Responsibilities/Performance Standards

· Greet customers at the area and provide them with information on their required items.

· Explain item features and provide information regarding prices.

· Sells the organization's commercial area products and services to customers, visitors and staff.

· Receives commercial area products from different suppliers and ensures the received items match the delivery note by item type, quantity and price.

· Manages the shelving & displaying of received items properly and refills the missing items.

· Reports any item shortages or deficits to the commercial area supervisor for necessary actions.

· Addresses customer’s feedback to the commercial area supervisor to take necessary actions and ensures continual area improvement.

· Suggests additional products in a bid to meet the company’s and self-sales targets.

· Maintains good grooming to sustain a good profile & image to the commercial area.

· Receives cash payments from customers; verifies and posts to appropriate accounts; issues receipts.

· Prepares daily cash reports and balances the cash drawer; reconciles cash, investigates and resolves any out-of-balance problems.

· Maintains sustainable records of daily and monthly sales, and prepares reports to supervisor as and when is needed.

· Ensures that customer’s purchases are carried out.

· Ensures quality and patient safety practices are followed

· Provides or promotes people centered care.

· Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.

· Physical Demands: Ability to stand 8 hours duty and to mobilize objects.

· Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.

Qualifications, Competencies and Skills

Education

· High School / University Degree is a plus

Experience

· 2 to 4 years customer service or sales experience.

Language

Well versed in English and Arabic

Computer Proficiency

Computer Basics knowledge

Performance Competencies

· Good customer service and selling skills

· Team work spirit

· Ability to work under stress

· Creativity (Displays, Gift ideas, etc.)

Principle Working Relationships and Remarks

· Commercial Area Staff / Commercial Area Supervisors

· Head of Dietary Department

· Room Service /Finance/Supplier Representatives

· Porters/Staff /Visitors