Field Manager Energy Service

Tesla

Manage Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within the Middle East

Travel for extended periods of time covering multiple locations in respective region with minimal notice

Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelines

Exercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systems

Evaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews

Provide necessary On-boarding and training resources to Field Service Technicians

Work with Engineering and Training departments to ensure effective processes are in place

Responsible for the day to day operation, including acting on actual events, arrange resources and monitor the progress

Control overall regional spend and when needed propose cost effective solutions

Responsible, for the creation, delivery, efficiency, and productivity of the Operation & Maintenance program in the field, both directly and with key partners

Skills:

• Experience building, growing and leading a team
• Experiencing writing Root Cause Analysis and Corrective Action Reports and manage voluminous amounts of data
• Experience creating Scopes of Work for maintenance or electrical services
• Excellent computer skills especially using Excel, Outlook, and Word
• Excellent written and verbal skills both from a technical and client facing perspective
• Valid Driver License
• Ability to work well with others in a collaborative team environment