first Line Support Engineer

Microbyte Solutions Ltd

Employer Active

Posted 7 hrs ago

Experience

1 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As an experienced Support Engineer, you will need to use your experience and skills to carry out troubleshooting and maintenance tasks.
You have experience and exposure to Windows Server, Active Directory and Cloud technologies.
You ve got a great idea of what it takes to meet your SLAs, troubleshooting, maintaining, and supporting a wide range of systems.

Working Knowledge Required:

  • PC, Mac + Windows Server PHONE_NUMBER) Administration
  • Virtualisation Technologies (VMWare + Hyper-V)
  • Office 365 Administration (Exchange Online, Teams + SharePoint)
  • Printer Management + Administration
  • General Application Support (Office, Sage etc.)
  • Networking Concepts (DHCP, DNS, IP etc.)
  • Backup Management + Administration
  • Remote Support Tools
  • Active Directory + Azure AD Administration

Role Specifics:

  • Probation Period: 3 months
  • Full UAE Driving License Required
  • Weekends: There will be a requirement to work some weekends.

For Microbyte to provide a fast and reliable service, it is important to be able to prioritise, diagnose, research, and solve support issues confidently and efficiently.

Desired Candidate Profile

Microbyte are looking for a person who has genuine care for customers and people in general. The organisation has grown into an international service provider and given its committed engineers amazing opportunities to progress

Trust is one of the keystones at Microbyte and the supportive environment has built a wealth of committed engineers who are always looking to improve. Are you someone who has hit a glass ceiling in your tech career, and you are looking for the next step to grow and mature?

All applicants must have an excellent level of written and spoken English along with effective communication skills and previous IT support experience.

Company Industry

Keywords

  • 1st Line Support Engineer

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Microbyte Solutions Ltd

Microbyte are looking for a person who has genuine care for customers and people in general. The organisation has grown into an international service provider and given its committed engineers amazing opportunities to progress./p>

Trust is one of the keystones at Microbyte and the supportive environment has built a wealth of committed engineers who are always looking to improve.

Read More

https://microbyte.bamboohr.com/careers/99