Food Safety & Hygiene Coordinator MOVENPICK

Company Description OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. WHY WORK FOR ACCOR? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Key Deliverables and Responsibilities Planning & Organizing: To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her. To take time and get to know the guests, and to be committed to service excellence. To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction. Operations: Monitor s duty schedules for the respective team. Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. Ensures that under no circumstances the entrance door is left unattended. Contributes to meet / maximize the monthly revenue budget for the respective outlet. Operations: Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation. He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc. To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. Ensures the proper appearance (condition of uniforms) and grooming of assigned staff. Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available. Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being. Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge). Contributes to the upkeep of the outlet s database of regular guests. Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned. Resolves guests complaints directly or consults with immediate Supervisor. Does all mise en place work according to a whole day service requirements. Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods. Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team. Familiar with the outlets menu and promotional activities. Familiar with the company s internal policies and safety procedures. Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time. To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department. To carry out any other reasonable duties and responsibilities as assigned. Administration: To assist the outlet manager with the following reports: Overtime & extra hours consumed monthly. Daily log book Time schedule weekly Vacation schedules yearly Buffet name Tags and menu printing We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea & spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_