FR Customer CARE Specialist
Vistaprint
Employer Active
Posted on 1 Apr
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Experience
1 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures
Use appropriate systems and available resources as necessary to assist in responding to each request
Support and provide information to all internal and external customers in a professional and courteous manner
Participate in cross-functional communications and meetings to support the team/domain/center
Perform additional responsibilities as required
Desired Candidate Profile
Undergraduate degree or equivalent experience in Marketing or Business Administration preferred
Strong command of the French language
At least one (1) year of customer service experience
Previous experience in a multi-channel customer service environment preferred
The ability to provide excellent customer service while multi-tasking
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- FR Customer CARE Specialist
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Vistaprint
At VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
https://jobs.vista.com/Vista/job/Tunis-FR-Customer-CARE-Specialist-1053/1378599600/