Front Desk Agent
Marriott
Employer Active
Posted 4 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details
Location: UAE
Location: Dubai
Industry: Hospitality / Travel
Function: Rooms & Guest Services Operations
Job Type: Full-time
Core Duties
- Process guest arrivals, confirm reservations, assign rooms, and issue keys
- Handle guest payments, room charges, and resolve billing discrepancies
- Manage guest departures including late and disputed charges
- Answer calls, messages, and guest inquiries promptly and professionally
- Coordinate with housekeeping to monitor room readiness for arrivals
- Provide directions, property details, and local area information to guests
- Run daily arrival and departure reports and check for accuracy
- Complete cashier and shift closing reports, balance receipts, and drop cash as required
- Follow Marriott s safety, security, and service standards at all times
- Support guests with disabilities and ensure all interactions reflect genuine hospitality
Desired Candidate Profile
High school diploma or GED equivalent
Previous front desk or hospitality experience preferred but not mandatory
Strong communication and customer service skills
Ability to multitask and maintain professionalism in a fast-paced environment
Basic knowledge of cash handling and computer systems
Company Industry
Department / Functional Area
Keywords
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Marriott
Marriott International is a global hospitality leader, operating luxury brands including Bvlgari Hotels & Resorts. At Bvlgari Resort Dubai, Marriott combines timeless elegance with world-class service, offering rewarding career opportunities in a dynamic and inspiring setting.