Front Desk Agent
Marriott
Employer Active
Posted 2 hrs ago
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Experience
3 - 6 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title
Front Desk Agent Bvlgari Resort Dubai Dubai, UAE
Job Description
Front Desk Agent Bvlgari Resort Dubai Dubai, UAE
Position Overview
Marriott International is hiring a Front Desk Agent at Bvlgari Resort Dubai. The role is responsible for managing guest check-ins and check-outs, processing payments, handling guest inquiries, and ensuring smooth front office operations. The Front Desk Agent will deliver exceptional service, maintain accuracy in reports and transactions, and provide guests with information about the property and local attractions.
Job Details
Location: UAE
Location: Dubai
Industry: Hospitality / Travel
Function: Rooms & Guest Services Operations
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Core Duties
* Process guest arrivals, confirm reservations, assign rooms, and issue keys
* Handle guest payments, room charges, and resolve billing discrepancies
* Manage guest departures including late and disputed charges
* Answer calls, messages, and guest inquiries promptly and professionally
* Coordinate with housekeeping to monitor room readiness for arrivals
* Provide directions, property details, and local area information to guests
* Run daily arrival and departure reports and check for accuracy
* Complete cashier and shift closing reports, balance receipts, and drop cash as required
* Follow Marriott s safety, security, and service standards at all times
* Support guests with disabilities and ensure all interactions reflect genuine hospitality
Candidate Requirements
* High school diploma or GED equivalent
* Previous front desk or hospitality experience preferred but not mandatory
* Strong communication and customer service skills
* Ability to multitask and maintain professionalism in a fast-paced environment
* Basic knowledge of cash handling and computer systems
Why Join Us
* Be part of Bvlgari Resort Dubai, one of the world s most exclusive luxury destinations
* Career development opportunities with Marriott International s global network
* Competitive pay and benefits in a supportive team environment
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