Front Desk Associate / Receptionist Premier Inn Hotels LLC

Posted on 22 Oct

Experience

1 - 5 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Dubai,
United Arab Emirates

Experience

1 to 5 years

Qualification Level

Graduate

Job Function

Secretary / Front Office

Skillset

Russian Speaker

Preferred Jobseekers

Jobseekers from any country

Front Desk Associate / Receptionist

Job Location : Dubai, United Arab Emirates

Job Description :

Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
Identify corporate leads and build long-term relationships
Drive online name mentions and promote customer feedback
Understand the online guest's feedback and explore options for improvement
Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationaries
Effectively communicate with all departments on all guests' requests and complaints for smooth service delivery
Ensure safety of all guest in line with the safety procedures and guideline

Requirements :

Russian Speaker.
Customer-oriented approach.
Excellent communication skills.
Strong attention to details.
Flexible, agile and able to work under pressure.
Ability to work both independently and in a team.
Proactive and excellent organizational skills.
Ability to provide exceptional customer service to our guests.

Company Industry

Department / Functional Area

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