Front Desk Receptionist Four Seasons Hotel

What You Will Do

• Assist with pre-opening tasks including system setup, guest database creation, and front desk procedures development.

• Welcome guests warmly upon arrival and manage check-in/check-out processes with efficiency and professionalism.

• Handle guest inquiries, requests, and concerns promptly, providing personalized service and local recommendations.

• Maintain accurate guest profiles and ensure correct billing and posting of charges.

• Collaborate with Concierge, Housekeeping, and other departments to meet guest expectations.

• Handle VIP guests and special requests with discretion and care.

• Support daily reporting and shift handover processes.

• Act as a brand ambassador for Four Seasons, embodying service excellence at every interaction.

What You Bring

• Previous experience in front desk, guest services, or luxury hospitality preferred.

• Pre-opening experience is an advantage.

• Strong communication and guest relations skills.

• Professional appearance and commitment to service excellence.

• Familiarity with PMS systems (Opera preferred).

• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.