Front Office Assistant

Confidential Company

Employer Active

Posted 4 min ago

Experience

2 - 5 Years

Education

Bachelor of Business Administration, Bachelor of Arts

Nationality

Indian, Filipino, Nepali, Sri Lankan

Gender

Any

Benefits

Annual Air Ticket, Annual Bonus, Medical Insurance, Paid Leaves, Visa

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as the first point of contact for clients and visitors, creating a welcoming atmosphere by greeting everyone with professionalism and warmth.
  • Manage a multi-line phone system, efficiently directing calls to appropriate staff while taking detailed messages when necessary.
  • Maintain a well-organized front office by handling scheduling, coordinating appointments, and managing calendars for executives and team members.
  • Ensure that all front office operations run smoothly by overseeing office supplies, inventory management, and liaising with vendors for timely restocking.
  • Prepare and maintain accurate records, reports, and correspondence, ensuring confidentiality and adherence to company policies.
  • Support the onboarding process for new hires by preparing necessary documentation and facilitating introductions to key team members.
  • Handle incoming and outgoing mail and packages, ensuring timely delivery and proper documentation for tracking.
  • Assist in planning and organizing company events, meetings, and conferences, taking the lead on logistics and participant communication.
  • Utilize office software to create and edit documents, spreadsheets, and presentations, ensuring high-quality output and adherence to branding guidelines.

Desired Candidate Profile

  • 1-3 years of experience in a front office or administrative role, demonstrating a strong understanding of office operations.
  • Proficiency in Microsoft Office Suite and familiarity with office management software, showcasing technical competence.
  • Excellent verbal and written communication skills, enabling clear and effective interaction with clients and team members.
  • Strong organizational skills with attention to detail, ensuring that tasks are completed accurately and efficiently.
  • Ability to work independently and as part of a team, fostering collaboration and contributing positively to the office culture.
  • A proactive approach to problem-solving, demonstrating resourcefulness in addressing challenges that arise.
  • Bilingual candidates are preferred, with proficiency in English and an additional language enhancing customer service capabilities.
  • Experience in customer service or hospitality industries, reflecting a strong commitment to client satisfaction.
  • A friendly and approachable demeanor, embodying the essence of a welcoming front office environment.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Maritime Operations Specialist
  • Vessel Operations
  • Terminal Operations

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Confidential Company