Front Office Manager 5-Star Hotel

Client of RFS Hr Consultancy

Location: Doha, Qatar
About Us:

RFS HR Consultancy is a dedicated Hospitality Recruitment Agency, sourcing top talent for luxury hotels, resorts, and restaurant chains across the Middle East. We specialize in recruiting for operations, F&B, and guest experience roles that elevate hospitality standards.

About Our Client:

Our client is a luxury 5-star hotel group with properties across the GCC. They are hiring a Front Office Manager to oversee guest services, reservations, and front desk operations, ensuring a premium guest experience.

Responsibilities:

• Manage the front office team, ensuring smooth operations and exceptional service.
  
• Oversee guest check-in/check-out, room assignments, and billing processes.
  
• Implement guest satisfaction programs and service quality improvements.
  
• Coordinate with housekeeping, F&B, and reservations teams.
  
• Monitor budgets, occupancy, and revenue reports.
  
• Train and mentor staff to maintain high hospitality standards.
  

Requirements:

• Bachelor s degree in Hospitality Management or related field.
  
• 5 8 years of experience in front office or guest services roles.
  
• Prior experience in 4- or 5-star hotel chains required.
  
• Strong leadership, communication, and customer service skills.
  
• Knowledge of hotel systems (Opera, PMS) preferred.
  

What our client offers:

Competitive salary and a comprehensive benefits package.