Front Office Receptionist Grand Regency Doha Trademark Collection by Wyndham

Employer Active

Posted 5 hrs ago

Experience

1 - 3 Years

Job Location

Doha - Qatar

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet and welcome guests in a professional and friendly manner

  • Perform efficient check-in and check-out procedures

  • Handle guest reservations, cancellations, and modifications

  • Provide accurate information about hotel facilities, services, and local attractions

  • Respond to guest inquiries, requests, and complaints promptly and courteously

  • Handle cash, billing, and payment transactions accurately

  • Maintain and update guest records in the system (PMS)

  • Coordinate with housekeeping and other departments to ensure room readiness

  • Answer telephone calls and direct them appropriately

  • Ensure the front desk area is clean, organized, and presentable at all times

  • Upsell hotel rooms, services, and promotions when applicable

  • Follow hotel policies, procedures, and service standards

  • Ensure guest privacy and confidentiality at all times

Desired Candidate Profile

  • Mandatory: Previous experience as a Front Office Receptionist in a hotel environment

  • Familiarity with hotel PMS systems (e.g., Opera or similar)

  • Excellent communication and interpersonal skills

  • Strong customer service orientation

  • Good command of English (additional languages are an advantage)

  • Ability to handle multiple tasks in a fast-paced environment

  • Professional appearance and positive attitude

  • Basic knowledge of cash handling and billing procedures

  • Flexibility to work shifts, weekends, and holidays

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Secretary
  • Front Office
  • Personal Assistant (PA)

Keywords

  • Front Office Receptionist

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Grand Regency Doha Trademark Collection by Wyndham

https://wyndhamhotelcareers.com/company/grand-regency-doha-trademark-collection-by-wyndham-1/jobs/front-office-receptionist-2

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