Send me Jobs like this
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Supervise and support front office staff during assigned shifts.
- Ensure that all guest check-ins, check-outs, and transactions are handled efficiently.
- Address and resolve guest complaints and issues promptly.
- Coordinate with housekeeping and maintenance departments to address guest needs.
- Monitor and maintain the cleanliness and appearance of the front desk area.
- Train and mentor new front office employees.
- Manage room reservations and handle overbooking situations.
- Ensure compliance with hotel policies and procedures.
- Prepare shift reports and communicate effectively with other shift leaders and management.
- Assist in budgeting and financial planning for the front office department
Desired Candidate Profile
- Proven experience as a Front Office Shift Leader or similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle guest complaints and resolve issues effectively.
- Strong organizational and multitasking abilities.
- Proficiency in hotel management software.
- Flexibility to work in shifts, including weekends and holidays.
- Degree in hospitality management or related field is preferred
Employment Type
- Full Time
Company Industry
- Retail
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Operational Efficiency
- Customer Service
- Financial Reporting
- Guest Experience Coordinator
- Night Manager
- Reception Manager
- Training And Development
- Front Office Supervisor
- Check-in Coordinator
- Conflict Resolution
- Shift Supervisor
- Guest Services Leader
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
RNA Resources Group Limited
Our company is a highly profitable leading retailer of the GCC region has its presence in all 6 countries of GCC, Jordan, India and Pakistan has touched the lives of millions through its products and services. It currently operates over 900 stores across the Globe. In addition to its retail sector, the Group has also diversified into leisure, food, hotels and electronics and has created a comprehensive infrastructure including its own logistics and distribution division, to support its retail operations and other businesses.
Read MoreSaquib Jamal - HR Co-ordinator
Jebal Ali Industrial Area Landmark Tower, 19th Floor, Dubai Marina, Dubai P.O.Box 25030, United Arab Emirates, Dubai, United Arab Emirates (UAE)
Similar Jobs
Customer Service Officer
Oil & Gas Multinational Company
- 1 - 6 Years
- Dubai - United Arab Emirates (UAE)
Office Assistant
ALCROW FOR SOLAR ENERGY SYSTEMS RENTAL CO
- 1 - 2 Years
- Dubai - United Arab Emirates (UAE)
Administration Assistant
AJJU HOODA HOTELS
- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)