General Manager

Almulla International

1. Business & Operational Leadership

• Oversee daily operations across all departments including Branch Operations, Treasury, Compliance, IT, Finance, HR, and Customer Service.
• Ensure smooth functioning of remittance, foreign exchange, and related financial services.
• Drive operational efficiency, service quality, and customer satisfaction across all branches.
• Develop and implement business strategies to achieve revenue, profitability, and growth targets.

2. Regulatory & Compliance Management

• Ensure full compliance with Central Bank of Oman (CBO) regulations, AML/CFT guidelines, and other statutory requirements.
• Oversee KYC, transaction monitoring, and risk management frameworks.
• Liaise with regulators, auditors, and external agencies as required.
• Ensure timely reporting and adherence to internal and external audit requirements.

3. Financial & Treasury Oversight

• Monitor financial performance, budgeting, forecasting, and cost control.
• Supervise treasury operations, fund management, and liquidity planning.
• Ensure proper controls over cash management and foreign exchange exposure.

4. Sales & Business Development

• Identify new business opportunities, corridors, and partnerships to expand remittance volumes.
• Strengthen relationships with correspondent banks, exchange houses, and business partners.
• Lead marketing and customer acquisition initiatives.

5. Team Leadership & HR Oversight

• Lead, mentor, and manage departmental heads and branch managers.
• Build a high-performance culture focused on accountability and service excellence.
• Oversee manpower planning, performance management, and employee engagement in coordination with HR.

6. Risk & Internal Control

• Establish strong internal controls to minimize operational, financial, and fraud risks.
• Ensure business continuity planning and data security measures are in place.

7. Reporting & Stakeholder Management

• Provide periodic performance reports to senior management/board.

Represent the organization in meetings with banks, regulators, and key stakeholders.