Government Industry Account Manager

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC

Job Purpose

Under the general supervision of the Commercial Manager, the Job Holder is responsible for managing, acquiring and developing new and existing business in the Commercial fuel and asphalt sector in order to help ensure the growth aspirations and objectives of the business are reached.

Principal Accountabilities

Account Relationship Management & Development

• Monitors and analyses customer monthly sales against targets and report.
• Effective control of payment collections within agreed guidelines
• Conducts regular sales visit/call rota to key consumer accounts
• Supervises responsiveness to customer queries and complaints
• Participates and responds to feedback from annual customer satisfaction survey
• Aligns and meets with Card and Lubricant colleagues for mutual business opportunities on a monthly basis
• Captures commercial fuels and asphalt business in UAE with agreed industry parameters.

Strategic Management

• Develops information to be incorporated into the annual and 3 year Commercial Marketing Business Plans.
• Develops strategy, annual business plans and budget requirements for management of commercial fuels sector.
• Utilizes key influencer skills to ensure fully abreast of trends in the commercial fuel sector.

Conduct

Conducts business in a transparent and professional manner, i.e;

• Within the bounds of the laws if the UAE.
• Safe for all involved in the business chain
• Responsible to the environment
• Ethical and respectable
• In-line with the group vision.

Teamwork

• Establishes effective team relationship with other members of the team
• Develops internal relationships with key individuals and management in F&A, ITD, Card & Lubricant Business units.

Reporting

• Reports to Commercial Manager on day to day developments / opportunities
• Presents weekly work plan (call rota, opportunities, collections, manpower issues)
• Reports sales analysis/performance against target on a monthly basis.

EHS

Complies fully with Group EHS policies in all work activities undertaken.

Additional Principal Accountabilities

Experience

Business Degree Educated with 8-10 years of Sales Management Experience; Petroleum Product Knowledge; Sales Training Experience

Knowledge of Business / Industrial companies in UAE. Knowledge of Fleet / Vehicle / Transport Management Requirements

Behavioural Skills:

• Team player
• Effective Time Management and ability to prioritize
• Decisive; Shows Initiative; A Self-Starter
• Presentation Skills; Letter Writing Capability
• English Speaking (Arabic speaking preference)