Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad s codeshare partners, Etihad s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit etihad.com
Desired Candidate Profile
Support the Ground Product & Standards team through active coordination of audits, compliance monitoring, reporting, documentation, and vendor performance tracking to ensure global consistency of Etihad s hub and ground service guest experience standards.
- Conduct scheduled audits and compliance checks for ground product standards across hub and outstation airports.
- Prepare and maintain audit reports, track findings, and follow up on corrective actions with responsible departments.
- Monitor guest feedback, service performance KPIs, and product delivery data to support reporting requirements for management.
- Assist in the development and update of global service standards, SOPs, product documentation, and operational guidelines.
- Support vendor performance tracking and data collection related to ground service suppliers and contractors.
- Coordinate documentation, meeting notes, and process updates related to product development projects and audits.
- Maintain audit schedules, compliance logs, and ensure timely reporting across the global network.
- Liaise with Global Airports, Service Delivery, Procurement, and Vendor Partners to ensure compliance with established product standards.
Company Industry
- Airlines
- Aviation
Department / Functional Area
- Administration
Keywords
- Ground Product & Standards Officer
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad s codeshare partners, Etihad s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
https://careers.etihad.com/job/Abu-Dhabi-Ground-Product-&-Standards-Officer/732573522/