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Experience
5 - 10 Years
Job Location
Education
Bachelor of Business Administration, MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
DUTIES AND RESPONSIBILITIES:
Brand & Reputation
Define and implement a unified brand strategy across all markets and service lines.
Oversee corporate communications, marketing campaigns, and brand reputation management.
Ensure brand values and messaging are consistently reflected in all patient and customer touchpoints.
Growth & Partnerships
Drive business growth by identifying new opportunities, service-line expansions, and strategic partnerships.
Lead go-to-market strategies to enhance visibility, patient acquisition, and retention.
Establish and manage alliances that create long-term value and diversify revenue streams.
Innovation & Digital
Champion innovation by fostering a culture of creativity and piloting emerging technologies.
Develop and oversee a “digital front door” strategy including website, mobile app, and omnichannel platforms.
Integrate CRM, marketing automation, and analytics to enable data-driven growth and engagement.
Governance, Compliance & Risk
Ensure all branding, marketing, and customer engagement activities comply with Dubai Health Authority (DHA) regulations, UAE data protection laws, and JCI standards.
Work with Quality & Governance teams to integrate patient experience into performance indicators.
People & Financial Leadership
Build and lead a high-performing team across brand, growth, innovation, and patient experience.
Manage budgets effectively, ensuring return on investment for growth and innovation initiatives.
Promote a culture of accountability, creativity, and excellence.
Desired Candidate Profile
Bachelor’s Degree in Marketing, Business Administration, Communications, or related field.
Master’s Degree in Business Administration (MBA), Marketing, or Innovation preferred.
Certifications in digital transformation, brand management, or customer experience preferred.
PROFESSIONAL EXPERIENCE:
Minimum of ten (10) years of progressive leadership across brand, growth, innovation, or patient experience with at least five (5) years in a senior leadership capacity with responsibility for enterprise-wide strategies, teams, and budgets.
Knowledge of brand strategy, corporate communications, and reputation management in service-driven sectors.
Knowledge of UAE healthcare regulations, accreditation standards, and patient experience frameworks.
Skills in strategic planning, growth initiatives, and partnership development.
Skills in digital transformation, CRM, marketing automation, and omnichannel engagement.
Ability to influence and inspire at executive level, translating strategy into measurable outcomes.
Ability to lead large, multidisciplinary teams and manage organizational change.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Budget Management
- Digital Marketing
- Team Leadership
- Chief Marketing Officer
- Global Head Of Marketing
- Revenue Generation
- Strategic Planning
- Brand Strategy
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American Hospital Dubai LLC
Louise Razo - Recruitment Specialist
Post Box 5566 ,Dubai, UAE, Dubai, United Arab Emirates (UAE)