Guest Experience Supervisor Holiday Inn

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn & Suites Dubai Science Park is looking for a dedicated, service and team-oriented Guest Experience Supervisor to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought-after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

A little taste of your day-to-day:

• Manages Check in and out for all hotel guest;
• Manages all transaction (Cash, Cheque and Electronic payment);
• Manages scheduling for front office, inventory management and assists with daily briefings;
• Participate in enrolling hotel guests into IHG rewards program and assist with all inquiries;
• Handle and anticipate all hotel guests enquiries;
• Responsible for the creation of profile into the system for all hotel guest;
• Responsible for all other ad hoc duties.