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Any Nationality
Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Quality Assurance & Inspection: Counter-check all processed items to ensure they are spotlessly clean, damage-free, and properly pressed before delivery.
- Operational Leadership: Supervise daily laundry, dry cleaning, and valet activities, organizing work schedules and conducting daily briefings to align the team on guest priorities and VIP requirements.
- Guest Request Fulfillment: Ensure meticulous adherence to specific guest instructions, such as light starch, specific folding techniques, or urgent service timelines.
- Financial & Administrative Control: Accurately record guest charges in the Opera Property Management System, manage inventory for chemicals and supplies, and assist with departmental performance reports.
- Safety & Maintenance: Regularly check laundry machinery (e.g., filters, press covers) for defects and ensure staff use all equipment and cleaning chemicals safely and properly.
- Team Development: Train staff in LQA (Luxury Quality Assessment) standards and mentor the team on high-end textile care and spotting procedures.
Desired Candidate Profile
Qualifications & Requirements
- Experience: A minimum of 3 years in luxury laundry operations, with at least 1 year in a supervisory role. Pre-opening experience is a critical requirement for this specific location.
- Technical Skills: Proficiency in the Opera system and Microsoft Office. Deep knowledge of varied textiles, laundry chemicals, and stain removal techniques.
- Education: Post-secondary education or a degree in Hospitality/Business Administration is preferred.
- Core Attributes: Impeccable grooming, high attention to detail, and the ability to maintain a calm, gracious presence under pressure in a fast-paced environment.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Guest Laundry Supervisor
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RAFFLES
Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia s extraordinary Red Sea destination. Blending Raffles legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world s most discerning travelers.