Guest Relations Manager SO/

Employer Active

Posted 10 hrs ago

Experience

3 - 8 Years

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

VIP Services: Manage VIP arrivals, departures, and special requests.

Guest Interaction: Address guest concerns and resolve issues promptly.

Team Leadership: Supervise and train guest relations team members.

Reporting: Monitor guest satisfaction scores and feedback trends.

Brand Standards: Ensure service delivery aligns with brand expectations.

Desired Candidate Profile

Degree in Hospitality Management or related field.

Minimum 3 years in guest relations or front office management.

Excellent interpersonal and communication skills.

Proficiency in hospitality software systems.

Company Industry

Department / Functional Area

Keywords

  • Guest Relations Manager

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SO/

We are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter./p>

Read More

https://careers.accor.com/global/en/job/guest-relations-manager-in-so-ras-al-khaimah-ras-al-khaimah-united-arab-emira-jid-77921