Guest Relations Officer

Confidential Company

Posted 30+ days ago

Experience

1 - 6 Years

Monthly Salary

AED 3,000 - 4,000 ($811 - $1,081)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Diploma, Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

Customer Engagement

  • Approach and engage customers to promote games and activities.

  • Explain game rules, features, and prize structures clearly.

  • Encourage participation and upsell gaming packages or promotions.

Sales & Promotion

  • Achieve daily participation and revenue targets.

  • Promote ongoing offers, events, and loyalty programs.

  • Assist in promotional campaigns and special events.

Operational Support

  • Ensure gaming areas are clean, organized, and visually appealing.

  • Support basic setup and monitoring of gaming stations.

  • Coordinate with the operations team to ensure smooth functioning of games.


Desired Candidate Profile

Customer Service

  • Address customer inquiries and provide assistance when required.

  • Handle minor concerns professionally and escalate issues if needed.

  • Ensure customers have a positive and memorable experience.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Sales
  • Guest Experience Specialist
  • Guest Service Agent
  • Conflict Resolution
  • Hotel Operations

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Confidential Company

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