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Experience
1 - 3 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality, and are genuinely interested in meeting and serving new guests from all over the world.
The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness.
Desired Candidate Profile
A strong focus on customer service with Luxury Hotel background
- Prior experience in hotel front office operations is preferred
- Excellent communication skills in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
- Problem resolution skills
Company Industry
Department / Functional Area
Keywords
- Guest Service Center Agent
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Anantara
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
https://jobs.smartrecruiters.com/MinorInternational/744000093692570