Guest Service
Dallah Albaraka
Employer Active
Posted on 3 Dec
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Experience
0 - 2 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Follows all relevant procedures so that work is carried out in a controlled and consistent manner.
- Follows the day-to-day operations related to own job in Hospitality to ensure continuity of work.
- Helps guests check in, by greeting them, providing them with a key, and showing them where their room is located.
- Acts as the first point of contact for enquiries to guests coming into the hotels, in order to answers their questions and be of assistance.
- Answers phone calls and transfers them to the concerned parties
- Ensures the smooth running of the reception area at all times and keeping this neat and tidy, to present an appropriate image of the hotel.
- Takes and passes on messages to determine when something is urgent and expedites a response.
Desired Candidate Profile
Education:
- Diploma degree in Administration or Hospitality
Experience:
- 0-2 years of related experience
- On job training
Skills:
- Business Acumen Level 1
- English Language Skills Level 1
- IT & Computer Literacy Level 1
- Quality Orientation - Level 1
- Health & Safety Awareness - Level 1
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Guest Service
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