Guest Services Executive - Front Office - Jumeirah Living Marina Gate

Merex Investment Group

Employer Active

Posted 8 hrs ago

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

An exciting opportunity has arisen for a Guest Service Executive to join Front Office in Jumeirah Living Marina Gate.

The main duties and responsibilities of this role include:

  • Help guests check in and out smoothly and assist with pre-registration and extended stay requests.
  • Welcome and assist guests upon arrival and departure, providing orientation to facilities.
  • Manage group bookings, following standard procedures.
  • Stay informed about all aspects of the facilities, products, and services and provide personalized service to guests and frequent travelers.
  • Assist guests in person or by phone with bookings and inquiries.
  • Handle payments via cash, credit, or debit cards and minimize rebates, ensuring proper justification and documentation.
  • Conduct credit checks to ensure sufficient credit for in-house rooms.
  • Secure advance payment guarantees at check-in.

Desired Candidate Profile

  • Ability to handle multiple tasks and work under pressure.
  • Proficiency in using computer systems and office software (e.g., MS Office).
  • High level of professionalism and grooming.
  • Fluency in any of the languages - Arabic, English, Russian, and German is desired.

Company Industry

Department / Functional Area

Keywords

  • Guest Services Executive - Front Office - Jumeirah Living Marina Gate

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Merex Investment Group

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world s most discerning travellers.

Jumeirah Living Marina Gate is set within walking distance of Dubai Marina s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.

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