Guest Services Officer Hyatt Hotel

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Diploma(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Summary
1. Deliver the brand promise and provide exceptional guest service
at all times.
2. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
3. Ensure that all company minimum
brand standards have been implemented, and that optional brand standards have been implemented where appropriate. 4. Work closely with other Front Office Associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 5. Respond to the results of the LRA and ensure that the relevant changes are implemented.

Qualifications
Priority will be given to candidates with experience in international hotel brands.
Experience with international hotel brands is preferred.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Guest Services Officer

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Hyatt Hotel

https://careers.hyatt.com/en-US/careers/jobdetails/10880/SAN034845

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