Head - IT with a Bank

Client of Synergy Expat Jobs

Responsibilities:

• Work with the CEO and appropriate staff on developing the Bank s ICT strategy and annual operational plan, ensuring synergy with organizational strategy and direction.
• Lead a team of IT and communications professionals to implement the ICT strategy and other policy documents, oversee the ICT business change program and deliver various business critical and support systems to a range of users across the Bank all the time.
• Keep abreast of technology trends which offer solid, appropriate, cost-effective ICT solutions to the Bank.
• Oversee the development and delivery of ICT products and services, in accordance with agreed service and performance standards, industry best practice and in alignment with Bank objectives and strategic initiatives.
• Control and manage capital expenditure and budgets, ensuring expenditure within the ICT function is appropriately managed, based on lean management principles, quality of service commitment and performance management.
• Participate in the procurement, supply and negotiation of ICT goods and services for the Bank in conjunction with Projects and Logistics professionals, as appropriate.
• Oversee all people management matters within the function. This includes the development of teams and individuals so as to enhance performance and potential.
• To manage the relationship with all key stakeholders both internally and externally and maintain appropriate communications forums with them.
• To maintain an ICT strategy that ensures the Bank is prepared for changes in the nature of its business, ICT and the needs of the local community.
• Perform such other duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
• Update Executive committee with all the technology changes in place and work out a mechanism of updating the platforms to enable the bank keep a competitive position through appropriate technology platforms.
• Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements.
• Coordinate and update top management on all vendors of computer systems to ensure the bank maintains a good relationship with vendors to have a better service guarantee from the vendors.
• Coordinate the processes of updating the intranet to ensure standard procedures in the department.
• Work with other department heads to implement automation processes aimed at improving efficiency in the bank s different areas of operations.
• Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
• Prepare and test the bank s disaster recovery plans for information systems.
• Regularly prepare Management reports on the departmental activities.
• Prepare ad-hoc reports as and when required by other stake-holders.
• IT Equipment Vendor management.
• Overall Supervisory responsibility involving conducting performance appraisals, training and developing subordinates.
• Ensure a centralized Help-desk service is provided to all staff members.
• Monitor compliance with ICT best practice, policies and procedures.

Skills:

• Working experience in LAN/WAN environment.
• Working knowledge of UNIX and or Oracle Administration Environment.
• Good management skills of technical support staff.
• Current Knowledge of Computer Hardware and Software trends.
• Knowledge and skill in basic computer programming, preferably using c/c++, java, Oracle tools (SQL*PLUS and PL/SQL) and UNIX Shell scripting.
• Influential skills to motivate staff to achieve results.
• Project Management skills i.e. Timely delivery of planned core Projects.
• Good leadership, results oriented, agile & adaptable, analytical and systematic thinking skills.
• Liaising with vendors for quotations and supply of equipment and service delivery