Head of Business Operations – Vehicle Service Center & Petrol Pumps

Confidential Company

Employer Active

Posted 1 hrs ago

Experience

15 - 25 Years

Job Location

Doha - Qatar

Education

Master of Technology/Engineering(Mechanical), MBA/PG Diploma in Business Mgmt

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Purpose:

The Head of Business Operations will be responsible for leading the overall strategy, operations, and business performance of the company’s vehicle service centers and petrol pumps. The role demands a strong business leader with proven expertise in automotive services, fuel retail, and multi-site operations, capable of driving profitability, operational excellence, and long-term growth.

Key Responsibilities:


Strategic Leadership

  • Define and implement the overall business strategy for service centers and petrol pumps.
  • Drive business growth through new initiatives, service expansion, and market positioning.
  • Ensure alignment of operational goals with the company’s vision and long-term objectives.

Business & Financial Management

  • Full P&L responsibility for the division, including revenue, profitability, and cost optimization.
  • Develop and manage annual budgets, forecasts, and financial plans.
  • Monitor key financial metrics and implement corrective actions as needed.

Operational Excellence

  • Oversee daily operations across all service centers and fuel stations.
  • Ensure high standards of service quality, safety, and efficiency.
  • Implement continuous improvement initiatives and technology-driven solutions.

People & Leadership

  • Lead, mentor, and motivate a large team of managers, supervisors, and staff.
  • Establish performance metrics and accountability at all levels.
  • Promote a strong culture of customer focus, safety, and teamwork.

Customer & Market Focus

  • Ensure excellent customer experience at service centers and petrol pumps.
  • Conduct market analysis to stay ahead of competition and identify new opportunities.
  • Develop partnerships and business development initiatives.

Compliance & Safety

  • Ensure compliance with all legal, regulatory, and environmental requirements.
  • Maintain strict adherence to HSE standards across all sites.
  • Conduct audits and risk assessments regularly.

Desired Candidate Profile

  • Bachelor’s degree in Business Administration, Mechanical/Automobile Engineering, or related field (MBA preferred).
  • 10–20 years of progressive experience in automotive service center operations and/or fuel retail management, with at least 5 years in a senior leadership/Head of Operations / General Manager role.
  • Strong track record in P&L management, business growth, and operational leadership.
  • Deep knowledge of automotive aftermarket, fuel retail, and related industries.
  • Strong stakeholder management and communication skills.
  • Strategic leadership & vision
  • Strong financial and commercial acumen
  • Excellent people management & team-building skills
  • Decision-making & problem-solving ability
  • Deep industry knowledge (automotive services & fuel retail)

Employment Type

    Full Time

Company Industry

  • Other

Department / Functional Area

  • Top Management
  • Senior Management

Keywords

  • Business Unit Head
  • Head Of Business Operations
  • Head Of Business
  • General Manager
  • Vehicle Services & Petrol Pumps
  • Service Centers & Fuel Stations

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Confidential Company