Head of Clinical Applications King's College Hospital London

Clinical Application Ownership & Cerner Millennium Platform Leadership

• Lead the end-to-end ownership, governance, and strategic roadmap for the Oracle Health (Cerner) Millennium platform, including all clinical and operational modules across inpatient, ambulatory, and perioperative workflows
• Serve as the organisation's principal subject matter expert on Cerner Millennium architecture, configuration standards, domain model, and release management - providing authoritative technical guidance to clinical informatics, IT, and executive stakeholders
• Drive platform optimisation, build governance, and clinical content standardisation across all Millennium domains including PowerChart, FirstNet, SurgiNet, PharmNet, Revenue Cycle, and Results Review
• Oversee Millennium upgrade planning and execution, coordinating across vendor (Oracle Health), infrastructure, integration, and clinical teams to ensure zero-disruption delivery

Integration Architecture & Interoperability Strategy

• Architect and govern the end-to-end HL7 and FHIR integration landscape connecting Cerner Millennium to downstream clinical, operational, and analytics systems - including PACS, LIS, MDI/BMDI, pharmacy inpatient and retail, RCM billing solutions and third-party SaaS solutions
• Lead the design, implementation, and operational governance of the enterprise integration engine (Rhapsody/Mirth), establishing interface standards, message routing logic, and transformation frameworks
• Drive FHIR R4 adoption strategy including SMART on FHIR application enablement, clinical API governance, and interoperability roadmap aligned with regulatory requirements (DHA, MOH, NABIDH)
• Define integration patterns, API architecture principles, and data exchange standards applied across all clinical application integrations

Clinical Applications Team Leadership & Capability Development

• Lead, mentor, and develop a multi-disciplinary team of clinical application analysts, integration engineers, informatics specialists, and build configuration resources
• Establish team operating models, delivery frameworks, and competency standards that elevate the organisation's internal Millennium and integration capability
• Drive workforce planning, skills gap analysis, and professional development pathways for clinical applications staff
• Foster a culture of clinical partnership - embedding application ownership teams within clinical service lines to improve adoption, responsiveness, and outcome alignment

Revenue Cycle Integration & Clinically-Driven Charging

• Oversee governance and optimisation of clinically-driven charging workflows within Cerner Millennium, ensuring accurate charge capture is embedded at the point of care across inpatient, ambulatory, and procedural settings
• Lead the integration architecture between Millennium Revenue Cycle and downstream RCM platforms including patient billing, claims processing, and payer adjudication systems ensuring clean, real-time data flow that minimises revenue leakage and billing exceptions
• Partner with Finance, Clinical Coding, and RCM operational leads to align system configuration with coding standards (ICD-10, CPT, DRG), pre-authorisation workflows, and payer contract logic
• Govern charge master data integrity, order-to-charge mapping, and CDM governance within the Millennium platform
• Drive continuous improvement in charge reconciliation, denial management feedback loops, and RCM reporting through integrated analytics

Digital Clinical Innovation & Ambient AI

• Guide the evaluation, piloting, and enterprise deployment of emerging clinical technologies including ambient AI documentation, agentic clinical workflows, and AI-assisted clinical decision support
• Oversee the integration of ambient intelligence tools with Cerner Millennium, including real-time write-back architectures, NLP-to-structured-data pipelines, and clinician-facing AI interfaces
• Govern the selection and implementation of clinical decision support (CDS) tools, ensuring alignment with evidence-based medicine standards, clinician workflow, and Millennium CDS Hooks architecture

Clinical Informatics & Analytics Enablement

• Partner with clinical and operational leadership to design and deliver Cerner-native and downstream analytics capabilities including Millennium reporting, Oracle ADW/OAC integration, and SAP BusinessObjects clinical datasets
• Ensure clinical data integrity, master data governance, and longitudinal patient record fidelity across the Millennium platform and integrated applications
• Lead the PACS and diagnostic imaging platform integration strategy, ensuring seamless clinical workflow across radiology, cardiology, and allied health image management

Stakeholder Engagement & Clinical Partnership

• Serve as the primary technology interface for clinical department heads, nursing informatics leads, and medical directors - translating clinical requirements into platform architecture and build decisions
• Represent clinical applications and integration at board, committee, and executive governance forums, providing clear articulation of platform health, roadmap, and risk
• Partner with the Chief Digital and Innovation Officer and C-suite to align the clinical applications strategy with organisational digital transformation priorities

Vendor & Contract Management

• Own the strategic relationship with Oracle Health, managing support escalations, product advisory engagement, and contract performance against SLAs
• Govern third-party clinical application vendor relationships including integration engine, ambient AI, CDS, PACS, and specialty application suppliers
• Lead procurement evaluation and business case development for new clinical application investments, applying a structured buyer-side assessment framework