Head of People & Culture

Robert Walters

Act as a strategic people advisor to the executive committee and senior leaders on organisational design, workforce planning and leadership matters

Develop and execute a people and culture strategy aligned to business and growth objectives

Lead the transformation of HR from a reactive support function to a proactive, value-adding business partner

Design, implement and continuously improve HR policies, frameworks, systems and procedures in line with local labour law and regulatory standards

Ensure robust HR governance, risk management and compliance across the organisation

Prepare and present people-related insights, policies and recommendations to senior leadership

Lead workforce and manpower planning in partnership with business leaders

Oversee recruitment, selection and onboarding processes across all levels

Review and formalise job structures, role design and career pathways

Build strong succession planning and talent development frameworks

Design and manage competitive and cost-effective compensation, incentive and benefits structures

Conduct market benchmarking within financial services to ensure competitiveness

Oversee job evaluation, grading and reward frameworks across the organisation

Lead learning and development strategy, including leadership development and executive coaching

Identify capability gaps and design targeted development programmes

Oversee induction, training delivery and programme evaluation

Design and oversee performance management frameworks, KPIs and appraisal processes

Support leaders in driving accountability, engagement and high performance

Champion a positive, inclusive and high-trust workplace culture

Provide expert guidance on employee relations matters, grievances and conflict resolution

Lead employee engagement initiatives and communication strategies

Ensure fair, consistent and equitable treatment across the organisation

Oversee HR operations including payroll, benefits administration and employee lifecycle management

Lead and develop the HR team, providing coaching and direction

Review and enhance HR systems and HRMS capabilities to support data-driven decision making