Head of Performance (SaaS/FinTech)

Urban Ridge Supplies

Employer Active

Posted 14 hrs ago

Experience

4 - 9 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Overview

Responsible for driving adoption, retention, and growth of digital solutions across partnered restaurants. Acts as the link between product, restaurant management, and staff to ensure smooth implementation, engagement, and performance optimization.

Key Responsibilities

- Lead adoption and growth initiatives to meet GMV and retention targets.

- Build strong relationships with restaurant managers and staff.

- Drive waiter engagement through training, incentives, and reward programs.

- Monitor performance through dashboards/reports and take corrective actions.

- Collaborate with Sales, Marketing, and Tech teams for seamless activations and campaigns.

- Develop SOPs, benchmark against market trends, and design growth strategies.

- Manage freelancers/field staff to support adoption and engagement activities.

Desired Candidate Profile

Qualifications

- Bachelor s degree (MBA preferred).

- 4 7 years in performance management, SaaS adoption, or restaurant operations.

- Strong analytical and reporting skills (Power BI/Tableau, Excel).

- Excellent communication, stakeholder management, and execution ability.

- Fluency in English and Arabic.

Company Industry

  • Concrete
  • Readymix
  • Cement

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Head Of Performance (SaaS/FinTech)

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Urban Ridge Supplies

https://jobs.urbanridgesupplies.com/jobs/6544860-head-of-performance-saas-fintech