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Job Description
Roles & Responsibilities
Strategic & Leadership
▪ Provide operational leadership, ensuring seamless integration with broking client management, finance and compliance activities.
▪ Provide guidance, coaching, and performance management to team members, developing technical excellence and claims capability.
▪ Act as the technical authority for reinsurance operations, ensuring best practices and adherence to regulatory and company standards.
▪ Keep abreast of changing market conditions and inform client service team, carriers, partners and/or clients of major development affecting various types of coverage.
Technical Oversight
▪ Oversee the preparation, accuracy, and completeness of client and market submissions. ▪ Ensure all simple/complex reinsurance contracts, endorsements and quotations are reviewed for accuracy, completeness and are fit for purpose.
▪ Provide technical insights on reinsurance program design and structuring to support innovative solutions for clients.
▪ Provide periodic insights related to client submissions, reinsurance pricing and contract trends ▪ Ensure client portfolios are effectively managed, balancing technical accuracy with excellent service delivery. ▪ Drive process improvement across technical and claims operations, enhancing efficiency and client satisfaction. ▪ Lead the claims process, ensuring efficient and timely handling of notifications, documentation, negotiations and settlements. ▪ Engage with reinsurers and clients to resolve complex claims issues and disputes. ▪ Monitor claim trends, provide analysis, and support development of risk mitigation strategies for clients. ▪ Drive compliance with claims protocols, regulatory standards, and client service commitments Governance & Risk Management ▪ Drive due diligence across all technical and claims processes to ensure accuracy, transparency, and integrity in client and market documentation. ▪ Support audits, regulatory reviews, and internal governance activities. ▪ Manage risk exposure by ensuring data integrity, proper documentation, and adherence to control frameworks.
Desired Candidate Profile
We are seeking a highly experienced and strategic Head of Reinsurance to lead our reinsurance technical and claims operations at YOA. This senior leadership role is critical to ensuring client contract certainty, quality control, operational efficiency, regulatory compliance, across all reinsurance operations and claims management functions The successful candidate will be responsible for, broking operations management, and driving due diligence across all pre/post reinsurance placement and claims activities. The role requires broad expertise in the different areas of reinsurance practice, multi-line business exposure, and claims management, coupled with strong leadership and stakeholder management skills.
Required Qualifications & Experience ▪ Minimum 15 years’ experience in reinsurance, with significant exposure to both technical and claims management. ▪ Broad knowledge of Facultative and Treaty reinsurance ▪ Experience across multiple lines of business. ▪ Strong analytical and technical expertise in reinsurance ▪ Excellent negotiation skills ▪ Prior experience in complex reinsurance structures and contract wording. ▪ Demonstrated experience in international or regional markets, preferably with DIFC exposure. ▪ Prior experience in Reinsurance claims will be an advantage. ▪ Strong relationship management skills
Key Skills & Attributes
▪ High level of integrity, professionalism, and ethical standards
▪ Strong communication and stakeholder engagement skills
▪ Ability to drive operational
Employment Type
- Full Time
Company Industry
Department / Functional Area
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YOA Risk Services Limited
YOA Risk Advisory Services Limited positions itself as a key player in the risk advisory domain, particularly for reinsurance broking companies. Through its ownership and operational structure, it benefits from a blend of international expertise and local insights, backed by a leadership with foundational ties to the African insurance market. Its strategic emphasis on combining analytical models with actuarial and commercial insights reflects a comprehensive approach to risk management advisory services
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