Head of Sales- Ocean Freight ATS TA

1. Business Development:

· Develop and implement strategies to grow ATS products/services mainly the Sea Freight

segment.

· Identify potential clients, market trends, and opportunities for expansion.

· Negotiate contracts, rates, and service agreements with clients.

· Prepare and submit performance forecast/projections and its work plan of a subsequent

month on the 28th of every month.

· Prepare & submit performance reports against set KPIs on a monthly basis by the 15th of

every month.

· Manage and develop own set of customers to reach the targets assigned.

2. Team Management:

· Bring/Build & Manage: Sales team of 5(including 1 SM, 2 BDM & 2 SEs) the Team structure

depends on the HoS ‘s strategy and how he wants to achieve this.

· Head the Team and ensure that the team achieves their respective individual targets

· Ensure the team is well mentored, coached and motivated

· Create actionable goals that make it possible to turn that mission into tangible results.

· Set performance goals, provide coaching, and conduct regular performance evaluations.

· Foster a collaborative and high-performance work environment within the team

· Conduct daily huddle, weekly meetings etc. with sales team to review progress and to work

out plans /address any issues or concerns if any

· Prepare Annual Training plan for the department and submit to HR by 15th of December

every year. Identify functional training/behavioral skills required to enhance knowledge and

skills of each direct reports

3. Commercial Management:

· Create and manage Team/departmental budgets and financial forecasts.

· Analyze financial performance, identify cost-saving opportunities, and maximize profitability.

· Maintain strong relationships with all stake holders especially clients and seek opportunities

for account growth.

4. Client Relationship Management:

· Build and maintain strong relationships with key clients and stakeholders.

· Address client inquiries, concerns, and issues promptly and effectively.

· Ensure client satisfaction and retention through excellent service delivery.

5. Strategic Planning:

· Collaborate with senior management to set long-term goals and objectives for the department. · Provide input on the company's overall strategic direction and growth initiatives. · Stay informed about industry trends and competitive landscape.

6. Market Analysis and Research:

· Conduct market research to identify new business opportunities and potential partners. · Analyze competitors' offerings, pricing strategies, and market positioning. · Stay updated on industry regulations, trade policies, and global economic trends.

Other responsibilities

Ø Articulates the company’s mission in a clear and concise way that can speak to customers and employees at all levels. Ø Discovers ways to increase revenue by eliminating wasteful practices and expediting product delivery.

Ø Leads and supports management in application and implementation of new policies and procedures. Ø Represents the company in official events.

Ø Ensuring effective communication channel with other departments, who are instrumental in effective productivity.