Head of Solutions Engineering Lean Technologies  

About the role:

As Head of Solutions Engineering you will set Lean s technical sales strategy, codify playbooks, and build a high-performing team. You will stay hands-on with our highest-stakes clients to protect key relationships and remain grounded in the daily realities of the function you lead.

Your targets link revenue directly to customer outcomes, and you will work with Product and Engineering to turn frontline feedback into product improvements.

This is a leadership role for someone who knows how to move fast and prioritize outcomes before bureaucracy. We expect you to focus first on delivering results for clients and the business, and only introduce processes when it sharpens execution.

Your team: Solutions Engineers are Lean s technical diplomats. We embed with prospects and customers to translate business goals into production-ready architectures for data aggregation, bank-to-bank payments, and automated reconciliation. We own the end-to-end technical relationship from the first whiteboard session to scaling volumes while being the champion of the customer s voice inside Lean.

Key Responsibilities:

• Recruit, mentor, and retain Solutions Engineers who deliver crisp, opinionated guidance and obsessive customer focus.

• Build scalable playbooks for discovery, solution design, proof-of-concepts, and go-live support.

• Partner with Sales to lead pre-sales activities, including technical discovery, product demonstrations, RFP responses, solution design, and client presentations.

• Channel customer feedback into Product and Engineering, driving the evolution of our data, payments, and operations APIs.

• Influence senior leadership, architects, and developers at fintechs, lenders, insurers, and large enterprises, shaping their open-banking roadmaps and accelerating time-to-value.

• Set clear team targets tied to client revenue growth, especially consumption revenue in early stages of client engagement.

• Drive measurable outcomes such as faster go-lives, deeper product adoption, and higher API usage across the client portfolio.

• Build a culture of grit, perseverance, and curiosity within the Solutions Engineering team.

• Operate across Saudi Arabia and UAE client markets with an even focus on both.

• Act as a thought leader, publishing reference architectures, speaking at industry events, and representing Lean in regulator and standards-body discussions.

Required Experience:

• 8+ years experience in Solutions Engineering, Pre-Sales Engineering, or Technical Consulting, ideally at an API-first company.

• 3+ years managing Solutions Engineers or Technical Client Success teams, ideally within fast-paced, high-growth environments.

• Strong hands-on experience working with APIs, client integrations, and technical solution design.

• Payments experience strongly preferred; Open Banking, Fintech, or financial APIs background is a significant advantage.

• Track record of personally leading complex client engagements and revenue growth initiatives.

• Proven ability to work directly with Product and Engineering teams to influence roadmaps through structured client feedback.

• Experience setting and managing performance targets for technical teams.

• MENA experience preferred; relocation required if not currently based in-region.

• Arabic language skills are a strong plus, but not required.

What We re Looking For:

• Relentless bias for action: comfortable operating amid regulatory ambiguity and shifting product surfaces.

• Understands when to be scrappy versus when to formalize structure.

• Executive presence: able to spar with a bank s CISO in the morning and pair-program a proof-of-concept with a startup s CTO in the afternoon.

• Passionate coach who sets a high bar, gives direct feedback, and celebrates outsized impact.

• Strong intellectual curiosity combined with resilience under pressure.

• Able to build trust with clients, reports, and internal stakeholders quickly.

What We Offer:

• A leadership role at the center of fintech innovation in the Middle East.

• The opportunity to build and scale a Solutions Engineering function from a strong foundation.

• Competitive salary, commission, and equity package.

• Relocation support to move to Riyadh or Dubai.

• A culture that prioritizes ownership, curiosity, and impact.

NB. While we think the above experience could be important, we re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!!